National Enterprise Systems is an award-winning debt collection agency in Solon, OH. We are looking for collectors to work in our outbound call center. The ideal call center candidate is dependable, money-motivated, detail-oriented, and has excellent customer service skills. The ability to listen, respond with creative solutions, and overcome objections are important aspects of the call center position. At National Enterprise Systems, we believe talent and hard work should be rewarded. Monthly bonus potential and opportunities for job advancement are just some of the ways we acknowledge and encourage our employees to continuously strive for success. Bilingual Spanish speaking candidates are needed.
Contact consumers by phone to resolve the outstanding balance owed
Find creative solutions to secure repayment
Discuss and negotiate applicable repayment programs while adhering to all state and federal laws including the Fair Debt Collection Practices Act
Workweek consists of 3 shifts from 8:00am - 4:30pm and 2 shifts from 10:30am - 7:00pm